Delivery Policy
At The Dome, we are committed to providing you with a seamless shopping experience, including prompt and reliable delivery of your orders. Please take a moment to review our delivery policy to understand how we ensure your items reach you in a timely manner.
Order Processing:
1. In-Stock Orders: All in-stock orders are processed and shipped within 48 hours of order placement, excluding weekends and holidays.
Delivery Times:
2. Estimated Delivery: The estimated delivery time for your order may vary depending on your location. Typically, orders reach customers within 3 to 5 business days after they have been shipped.
3. Location-Based Shipping: We use trusted shipping carriers and services to deliver your items. The actual delivery time may vary based on your delivery address. Urban areas often experience quicker delivery times, while remote or rural locations may require additional time.
4. Tracking Information: Once your order has been shipped, you will receive an email confirmation with tracking information. This allows you to monitor the progress of your delivery and receive real-time updates on its status.
Exceptions:
5. Holidays and Weekends: Please note that holidays and weekends may affect order processing and delivery times. Orders placed during these times will be processed on the next business day.
6. Delays: In rare cases, unforeseen circumstances such as extreme weather conditions or carrier delays may impact delivery times. We will make every effort to keep you informed of any delays and work diligently to resolve them.
Contact Us:
7. Customer Support: If you have any questions or concerns regarding the delivery of your order, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your satisfaction.
Disclaimer:
Please understand that while we strive to meet and exceed these delivery expectations, external factors beyond our control may occasionally affect the delivery process. We appreciate your understanding and patience in such cases.
Thank you for choosing The Dome. We are dedicated to providing you with high-quality products and exceptional service, and we look forward to serving you again in the future.